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15 Reviews for “Ross Guam”
  1. June 2nd, 2015
    Ashley Says:

    My son was born on Guam. When I was 8 months pregnant travelled from Japan to Guam and spent 3 months and did a lot of my nesting at Ross. The service I received each and every time was great but being a red head and pregnant probably the staff got familiar with me.

    The best days to go there is Tuesday mornings as they get their shipments on Monday night and you will find all the locals lined up and ready to go shopping on that particular day.

    Christmas time is horrible to many people and the aisles are not wide enough to accommodate everyone.


  2. November 24th, 2014
    David Virgil Says:

    While Ross on Guam is pretty much the same as Ross in other locations what is not the same is the terrible service. You can expect to wait in line for an hour at times. The store is messy and cluttered because they don’t have the staff to put things away and keep the store neat. If we want to shop there we usually will go at 11-12 at night when it is less crowded. While they seem to have inventory it just isn’t as good as the inventory in the Mainland stores of even the Hawaii stores. In my opinion the Hawaii stores are the best. Ross needs to open up a few more stores here on Guam the way they did on Hawaii to be able to offer good service.


  3. August 9th, 2013
    Ruby Says:

    Would like to commend staff, Shawna, respectfull n very helpful. On other hand watch out for staff named Rodynna, rude n disservice to Ross. Island attitude???


  4. October 27th, 2012
    sherry Says:

    do you guys have red shorts for juniors ? please email me ! my email ; [email protected]


  5. August 18th, 2012
    carmen gallman Says:

    Hafa Adai, A few weeks ago, I dropped my keys inside the store. I reported it to someone in the return dept. and she right away alerted sales reps and security The personell were courteous and informed me that they will assist me. my keys were found and returned. thank you everyone for your effort and professionalism.


  6. June 7th, 2012
    LovetheitemsHATEtheservice Says:

    A Poem for Ross:

    Their items are great and greatly priced,
    Their employees should pack up and take a hike.

    I love the pots, pans, vases, I save so much loot,
    I hate their customer service to boot!

    Irritating cashiers but awesome deals galore,
    Whoever hired those idiots should head toward the door!


  7. June 6th, 2012
    christina Says:

    How cheap is Ross? Do they have a lot of clothing for juniors?


  8. May 6th, 2012
    Irritated Says:

    I went to Ross today and was totally dissatisfied with my cashier’s service. Cecelia’s service to be exact. Right when I got to her station, she practically grabbed my basket from me. I understand she wanted to be quick, but what followed ruined her “good intention”. After I placed my basket on the counter, I reached for my return items in my purse, and placed it on the counter beside my basket. She stopped and gave me a bad look, and asked in really sour manner, “That’s for a return?” I told her yes, and that I would like a cash refund. She gave a loud sigh and yelled for her supervisor to clear her transaction 2 cashier’s away. Rude. When her super got to her, she bluntly said, “I need to start again because she wants to make a return now and she didn’t tell me right away.” (Maybe if you gave me a SECOND, I could have.) She had this bad mood throughout my entire time with her and although I never said a word, I will definitely be monitoring her service every time I see her. Additionally, after her supervisor told her that the transaction would still go through even if she did my return after she rung up my items, she gave me a store voucher instead of cash – I wanted a CASH REFUND. I was so fed up with her that I did not bother to waste another moment with her. I can’t wait ’til I deal with her again because next time, I WILL definitely give her a piece of my mind.


  9. April 20th, 2012
    virgie Says:

    Hafa Adai,

    I just finally have the opportunity to take the time to visit your place and what I have found are very cool selections of women tops that are very affordable. I would like to know when and how often do you replenish your racks? Looking forward to seeing more of your selections.


  10. January 17th, 2012
    Janet Says:

    Hi. I am Jane from Saipan. How can I order a boys shirt and men shirt at Ross store in Guam? Could you please send me an email on how can I order through Internet. I like your product. It is so nice. My email address is [email protected]

    Thanks


  11. July 31st, 2011
    Beth Says:

    Ross have clothes for everyone. I was able to buy great dresses. They had plus sizes. Every time I buy clothes for my two teenagers, I go to Ross. They have what’s in style that are pretty affordable.


  12. June 22nd, 2011
    Louisse Says:

    I love Ross. They have great selection of clothes for the whole family. Their place is nice which is very spacious and have very cheap items to choose from.


  13. June 8th, 2011
    Nevaeh Says:

    Previous reviews here can explain why we love this store! Bravo!!!


  14. April 16th, 2009
    Janel C. Says:

    OH ROSS let me count the ways I love thee….

    Cheap brand name clothing for ladies, men, girls & boys…….

    Cheap pots, pans, vases, jars, & lamps……….

    Cheap pillows, bedsheets, & blankets……….

    Cheap brand name shoes, sandals & slipper.

    I was sure glad when Ross finally made it to Guam. Where have you been all my life!

    Note: I am in no way affiliated with Ross except that I am a very happy Ross Guam shopper.


  15. March 27th, 2009
    Chiki Says:

    I am one of the fans of Ross. I love their selections! They have awesome bargain items and everything is there! From infant clothing to XXXL sizes… cooool!







Ross Guam Phone Number:

647-7677




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