K-mart should be thankful Guam will not allow Wal-Mart to open a store here. K-mart does a great business but is crowded and often out of the things you want. They are also considerably more expensive than the Mainland K-marts. While you would expect things to be a little more costly you don’t expect to get gouged the way they gouge you. They say the K-mart in Guam is the largest in the world but they must be talking about in regards of revenue because they have larger actual stores in the US. While K-mart in the US is almost extinct it is alive and well in Guam because they have no real competition.
Probably the only large department store on Guam.
Because its the only one some items are wayy overpriced.
Pro: Open 24 hours
Con: Some staff members are belligerent and rude
However, the few workers that are there to work with people spend a lot of time helping the customers out. For that I am grateful.
They have almost everything, but some items don’t have back up stock on accessories, so beware when purchasing printers, phones, and other electronics, make sure they readily carry your ink or battery type.
I have visited this Guam Kmart Store on many occasions while visiting my family in Guam and all of the employees were very friendly and very professional towards me. In fact the Pharmacy employees went above and beyond their time and effort to assist me. I am grateful for this store and their employees. After working in the retail industry myself, I know the difficulties it is to help “Joe and Josephine Public” -sometimes we are in a hurry – we the Public need to slow down and enjoy the customer service that is there to help us. Thank you Kmart Employees – you have been noticed doing some incredible work – we (I) really appreciate you!! Sincerely, A Happy KMART Shopper.
I don’t think I have been more mistreated whilst shopping than when I went to this Kmart. The staff is cold and rude; they disrespect the customers and a select few should be fired by now! If it weren’t for the wide selection, I wouldn’t have ever stepped foot in that store.
A lot of the in-store workers believe they own the store and rest around… so non-chalant.